Reviews

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            "displayName": "Jinny Grimm"
        },
        "reviewReply": {
            "comment": "Thank you, Jinny! We're glad to hear you had a positive experience during your hearing aid checkup and that our tech provided you with the information you needed. We appreciate your kind words about our team and are here to help anytime!",
            "updateTime": "2026-03-14T03:44:17.419989Z"
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        "__v": 0,
        "comment": "Just had a hearing aid checkup today. The tech was very nice and went over everything I needed to know.\nThanks for great hearing aids and wonderful caring techs.",
        "createTime": "2026-03-13T16:02:49.935731Z",
        "location": "65f36d83c7fb1ad955d55dea",
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            "displayName": "Kris Lynch"
        },
        "reviewReply": {
            "comment": "Thank you, Kris, for sharing your positive experience; we appreciate your feedback!",
            "updateTime": "2025-11-17T02:52:31.589638Z"
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        "starRating": 5,
        "comment": "Very positive experience.",
        "createTime": "2025-11-17T00:52:50.179147Z",
        "updateTime": "2025-11-17T00:52:50.179147Z",
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            "displayName": "Rebecca Zubrickie"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Rebecca!",
            "updateTime": "2025-09-03T14:27:38.276722Z"
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        "createTime": "2025-08-30T02:57:10.044149Z",
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            "displayName": "Susan Roepke"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Susan!",
            "updateTime": "2024-09-04T22:07:17.914135Z"
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        "starRating": 5,
        "comment": "Always very pleasant and professional.  Willing to help and answer any questions I may have.",
        "createTime": "2024-08-22T15:28:45.596131Z",
        "updateTime": "2024-08-22T15:28:45.596131Z",
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            "displayName": "tim lindguist"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Tim!",
            "updateTime": "2024-09-04T22:07:24.131137Z"
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            "displayName": "Rebecca Morris"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Rebecca!",
            "updateTime": "2024-08-08T14:37:38.458659Z"
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        "starRating": 5,
        "comment": "Amazing! service was outstanding very compassionate in my time of need.",
        "createTime": "2024-07-25T19:15:37.125015Z",
        "updateTime": "2024-07-25T19:15:37.125015Z",
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            "displayName": "David McCubbin"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, David!",
            "updateTime": "2024-06-24T17:00:11.337930Z"
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        "starRating": 5,
        "comment": "Great people to work with",
        "createTime": "2024-06-06T20:11:47.759486Z",
        "updateTime": "2024-06-06T20:11:47.759486Z",
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            "displayName": "Geri DeVries"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-04-12T19:45:39.088528Z"
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        "createTime": "2024-04-12T15:12:04.322074Z",
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            "displayName": "Steve Lorenz"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-04-12T19:45:54.950188Z"
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        "starRating": 5,
        "comment": "Four month follow-up appointment with my new hearing aids.  Knowledgable and friendly staff.  Thanks!",
        "createTime": "2024-04-11T18:16:30.750533Z",
        "updateTime": "2024-08-22T16:50:22.471697Z",
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            "displayName": "Bruce Altenhein"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-02-26T15:00:51.832126Z"
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        "createTime": "2024-02-23T16:12:30.319165Z",
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            "displayName": "sharon schares"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-02-16T17:00:11.462567Z"
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        "starRating": 5,
        "comment": "My husband and me truly appreciate all you do for us and our hearing. And make it so convenient for us thar you come to BCHC so we don't have to always travel to waterloo. Thank you.",
        "createTime": "2024-02-15T17:41:41.282181Z",
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            "displayName": "Jim Cue"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-02-01T22:58:37.696428Z"
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        "createTime": "2024-02-01T17:42:55.910212Z",
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            "displayName": "Joe Badder"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-02-12T20:48:36.710135Z"
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        "starRating": 5,
        "comment": "Seema was awesome!  She explained everything in an easy to understand way.",
        "createTime": "2024-01-26T20:02:14.740373Z",
        "updateTime": "2024-01-26T20:02:14.740373Z",
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            "displayName": "Larry Mckinnon"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Larry Mckinnon!",
            "updateTime": "2023-09-18T15:40:00.145292Z"
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        "comment": "Seema is outstanding and very personable and knowledgeable.",
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        "starRating": 5,
        "comment": "The Hearing Unlimited office in the BCHC in Independence is a terrific place for the hard of hearing. I have been going there since they first opened that office and my experiences have all been positive.",
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